Comtact’s white label 24/7 Network Operations Centre (NOC) and IT Helpdesk capabilities for SaaS and Managed Service Providers lets you extend your resources and service offerings to your customers – to accelerate your business growth.
24/7 Network Monitoring
'Out of hours' Escalation & Support
24/7 IT Service Desk
1st and 2nd-line support - 24x7x365
Located within a secure tier 3 data centre, Comtact's ISO27001-accredited Network Operations Centre (NOC) is run by a large in-house team of certified professionals, providing 1st and 2nd-line support to clients - day and night.
Without the investment.
Day-to-day, out of hours, or fully 24/7. Network monitoring, infrastructure management and IT services, white labelled on your behalf, at a fraction of the cost of setting up your own Network Operation Centre (NOC).
Working from Comtact's Operation Bridge, our NOC teams are recognised experts in supporting critical IT infrastructures, networks and services, helping you simplify and solve today and tomorrow's challenges.
Flexible, highly customisable service offerings - from ad hoc, to full 24/7 support.
Around-the-clock network monitoring, infrastructure management services and Enterprise IT services. As much or as little as you need, from a recognised team of certified professionals.
Highly flexible credit-based systems, providing support 'on-demand'. As much, or as little as you need, 24/7.
'Out of hours'
Proactive or reactive services, 'out of hours' - a highly effective escalation resource and IT support function.
24/7 'eyes on screen'
Operating as an extension to your business, unlock additional capabilities, expertise and technologies, 24/7.