WHITE LABEL NOC SERVICES & 24/7 IT SERVICE DESK FOR MSPs

Seamlessly extend your service offering, with specialist 24/7, out of hours and 'on-demand' network monitoring & IT services.

Intelligent partnerships to scale your business

Comtact’s white label 24/7 Network Operations Centre (NOC) and IT Helpdesk capabilities for SaaS and Managed Service Providers lets you extend your resources and service offerings to your customers – to accelerate your business growth.

Intelligent and cost-effective growth

Simple and transparent costs, for easy budgeting.

Drive agility and innovation

Simple and transparent costs, for easy budgeting.

Collaborative and highly flexible

Simple and transparent costs, for easy budgeting.

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24/7 Network Monitoring

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System Administration

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Patch Management

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'Out of hours' Escalation & Support

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24/7 IT Service Desk

State-of-the-art Network Operations Centre (NOC)

1st and 2nd-line support - 24x7x365

Located within a secure tier 3 data centre, Comtact's ISO27001-accredited Network Operations Centre (NOC) is run by a large in-house team of certified professionals, providing 1st and 2nd-line support to clients - day and night.

24/7, Out of hours, or 'On-demand' IT services.

Without the investment.

Day-to-day, out of hours, or fully 24/7. Network monitoring, infrastructure management and IT services, white labelled on your behalf, at a fraction of the cost of setting up your own Network Operation Centre (NOC).

Network monitoring & infrastructure management

24/7 Network monitoring

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IT Service Desk & Helpdesk

IT Service Desk & Helpdesk

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End-to-end NOC services

End-to-end NOC services

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Innovate faster. Deliver greater customer value, 24/7

Working from Comtact's Operation Bridge, our NOC teams are recognised experts in supporting critical IT infrastructures, networks and services, helping you simplify and solve today and tomorrow's challenges.

Comtact's UK Network Operations Centre (NOC)

24/7 Network Operations Centre (NOC)

Flexible, highly customisable service offerings - from ad hoc, to full 24/7 support.

  • Flexible service model - to meet your individual business and customer requirements.
  • Seamless integration - we act as a true extension to your operations.
  • Be competitive - Get ahead of your competition and improve your customers experience.

Service Quality

ISO27001-accredited operations, UK-staffed.

Experience

Certified and experienced IT service team.

Flexible

Cost-effective & flexible credit-based system.

Technology

Highly integrated 'best-of-breed' technologies.

Secure

Operating 24/7 from a secure Tier 3 UK data centre.

End-to-end Enterprise IT services.

Around-the-clock network monitoring, infrastructure management services and Enterprise IT services. As much or as little as you need, from a recognised team of certified professionals.

  • Dedicated account manager and engineering 'pod'.
  • Real results – leverage the true performance of intelligent investment.
  • Specialist skills and project management services.
Enterprise network monitoring dashboards

Agile collaboration. Flexible service models.

'On-demand'

Highly flexible credit-based systems, providing support 'on-demand'. As much, or as little as you need, 24/7.

'Out of hours'

Proactive or reactive services, 'out of hours' - a highly effective escalation resource and IT support function.

24/7 'eyes on screen'

Operating as an extension to your business, unlock additional capabilities, expertise and technologies, 24/7.

Comtact have afforded us quicker response times, reducing the noise of verbose alerts, cutting resolution time and saving lost revenue and avoided user frustration. Simply, Comtact lets us see the wood from the trees.

Adrian Hollister
Plymouth University

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Guide pricing

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Virtual NOC Service Guide, while label services

SERVICE GUIDE

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Test

CASE STUDY

IT infrastructure monitoring service helps 45,000+ University students.

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ARTICLE

Infographic: Calculating the cost of network downtime.

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