Extend your capabilities & supercharge your IT operations - Unlock access to additional resources, experience and technology. We take on your day-to-day support and end-user service requests, so you can focus on strategic business goals.
Scalable resourcing on-demand
Faster response times
Specialist capabilities and experience
Working in collaboration
Highly flexible and cost-effective
1st and 2nd-line support - 24x7x365
Located within a secure tier 3 data centre, Comtact's ISO27001-accredited Network Operations Centre (NOC) is run by a large in-house team of certified professionals, providing 1st and 2nd-line support to clients - day and night.
Improved service delivery and resolution means better user satisfaction.
Utilise a dedicated team of certified professionals to reduce strain on IT internal resource.
Network monitoring; Patch management; Mobile device management; System administration...
Agile collaboration. Working with internal teams, providing as much, or as little as you need, Comtact’s outsourced IT help desk services will help you focus without the distraction of IT support services.
Flexible and scalable, highly customisable service offerings, specifically tailored to your own individual demands - from ad hoc, to full 24/7 support.
Highly skilled technical, technology & support services to intelligently support and scale your ICT environment - operating 24/7 from a secure Tier 3 UK data centre.
Expert people & processes
Knowledge and experience to assist users with both simple and complex IT issues - operating on first name terms.
Direct access support
Direct phone access and immediate response from a dedicated support expert, who knows and understands your systems.
First-class ticketing system
Operating as an extension to your business, unlock additional capabilities, expertise and technologies, 24/7.