News & Research

White Papers

Gartner call centre bizcon research R.J. Witty, B. Elliot, E. Kolsky

Protect Your Call Center With a Comprehensive Disaster Recovery Plan.

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Save on costs with Hosted IT Michael Suby

"SMB's can cut IT costs by more than 75% by subscribing to Hosted IT infrastructure services", according to Michael Suby of Frost and Sullivan.

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Solutions for Telephony Business Continuity Tom Nokes

Disruption to the telecommunications infrastructure can lead to a direct loss of revenue and substantially damage the reputation of a business amongst its customers, suppliers and shareholders. This white paper provides an overview of Comtact

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Thin Client Benefits Barrie David

"Thin-client computing can significantly lower your operating costs, increase the quality of your support and reduce your risk," according to Barrie David of Newburn Consulting.

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