VIRTUAL NOC, OUTSOURCED
IT MONITORING AND MANAGEMENT

Delivering a great user experience for the ‘Always On’ customer.

‘Always On’ business services, supported 24/7.

Delivering the ‘Always On’ IT experience demanded by today’s connected users is no longer desirable – it is essential to avoid critical business losses due to service interruption. However, few organisations are able to make the significant investments necessary to ensure resilient, ‘Always On’ business services, supported 24/7.

This is where taking a Network Operations Centre (NOC) approach comes in, proactively managing your IT infrastructure, providing visibility of the status of your IT estate, while facilitating a real-time 24x7x365 response – offering the only guaranteed way to ensure service uptime – and ensure business availability.

Eliminate downtime, safeguard critical IT and improve user experience.

Free-up IT resource and unlock your full capabilities.

Monitored, managed & supported 24x7x365 from our ISO27001 accredited NOC.

Build your own ‘Always On’ NOC – at a fraction of the cost

Few organisations possess sufficient critical mass to employ full-time IT monitoring experts, with 24x7x365 NOC support. Comtact’s state-of-the-art Virtual NOC powers and empowers many of the UK’s leading organisations, helping build your own ‘Always On’ NOC culture at the fraction of the cost and without the risk.

Comtact’s people, processes and technology support your organisation as much, or as little as you need – to meet your overall service objectives.

Comtact’s ISO27001-accredited NOC is run by our large in-house team of SolarWinds-Certified Professionals, providing 1st and 2nd line support to clients.

Tier 3
99.999% SLAs

ISO27001
Accredited

Always On.
24x7x365

9-steps to build your own NOC culture

You don’t need to be an Amazon, or Google to reap the benefits of establishing a Network Operations Centre culture in your own organisation. By defining the correct dependencies, rules, alerts, escalation processes and automations, we ensure maximum IT service availability – avoiding critical business losses.

Comtact’s 9-step guide to building a NOC culture explains the pragmatic approach required to build your own ‘Always On’ IT experience.

Greg Bishop,
Head of Service Delivery

Greg is just one of our SolarWinds-Certified Professionals, with a wealth of experience deploying, managing, and supporting mission critical networks.

Have a question? Call 08452 75 75 75

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