Comtact

Managed Cloud

Comtact provide a diverse range of managed cloud solutions, including resource, that removes the burden on our customers to hire highly skilled personnel to deliver an always-on user and customer experience.

Benefit from an enterprise cloud platform with minimal management:

  • Highly available Cloud Platform – our Managed Cloud is only used by accredited Comtact customers, further enhancing network security and reliability and further protecting your data
  • As our 24/7 cloud experts are based at our tier 3 data centre, we can offer outstanding market-leading SLAs and 100% guaranteed uptime
  • Our platform is built on leading-edge technology and supported by accredited experts
  • Completely robust and accredited – our infrastructure fully complies with the requirements for IS020000 and 27001 standards
  • Get business assurance to deliver always-on IT, backed up by our 24/7/365 on site support and services

Delivering good experience for the always-on customer – Aurora365

Delivering the always-on IT experience demanded by today’s connected user, heavily relies on a failsafe infrastructure.  However, few companies are able to make the upfront and ongoing investments necessary to ensure all infrastructure components are fully resilient.

Whilst few organisations possess sufficient critical mass to employ full time monitoring experts or run a 24x7x365 NOC, Aurora enables our customers to introduce a highly effective NOC culture.

In effect our people become the enabler, able to support your organisation as much or as little as required to meet your overall monitoring objectives.  Having an effective monitoring solution is a step in the right direction, but what really makes the difference is what happens once the alerts are generated.

Our solutions feature a tick box series of options which not only define the platforms location and hours of support but also advanced measures as Security Response Teams driven by a SLA or interval based penetration testing.

Refer to our Cloud Management Platform pages for a full understanding of our security portfolio.