Customer Service Credits

At Comtact, we strive to provide the highest-quality customer support and assistance. In a rapid World of change, we understand that support expertise is critical to our customer’s ongoing success.  Comtact Customer Support is committed to addressing your technical enquiries and helping you extract the most value out of your IT infrastructure.

Peace of Mind

Comtact Customer Service Credits have been introduced to support the continued and smooth running of your voice and data networks.  There is no longer the need to put off those essential, but often overlooked updates which will allow your systems to run fully optimised for maximum performance.


To meet the varied needs of our customers, Comtact provides access to expert-level support specialists, best practices and administrative knowledge

Typical Projects covered by Customer Service Credits

Our remote consultants will undertake a range of projects from our state-of-the-art service delivery centre, which typically fall outside the normal scope of maintenance to analyse such aspects as network performance down to a MAC of name or extension, changing a telephone hunt group and or setting up a function such as voicemail etc.

How the Customer Service Credits Work

  • All credits are valid for 12 months
  • All work will be carried out remotely from our leading edge Service Delivery Centre (not on customer site)
  • Typically a 4-hour turnaround from service request, subject to availability.  Response time will be confirmed following placement of order


Contact your Comtact Account Manager for pricing and additional information, or for general enquiries email:, fill in the form to the right or call: +44 (0)8452 75 75 75