Because we use only innovative Ethernet technology, Comtact has simplified network design and management, meaning we can offer far higher levels of bandwidth at much lower cost. What makes our technology so revolutionary and unique is that it simultaneously cuts costs, improves quality of service, agility, productivity and efficiency and gives control back to you the customer. In particular, we can offer:
- Faster response times: Our customers have access to their own network information so faults in a network can be isolated much faster. Less network down-time means higher corporate efficiency and productivity.
- Low prices: Our network design dramatically reduces circuit prices by up to 70% compared with traditional leased lines.
- Optimum performance: The VPLS technology we deploy means we can offer huge increases in network speeds - up to 10Gbps.
- Versatility: Our network permits a previously unattainable level of flexibility. Bandwidth changes on VLANs (Virtual Local Area Networks) can be carried out in a matter of minutes, compared with leased lines which can take three months. In this way our customers are more agile and can respond to market changes faster.
- Scalable bandwidth: Customers are not restricted to buying bandwidth in large steps but can buy exactly as usage requirements dictate, up to the limit of their access circuit’s capacity.
- Security: Our data traffic travels across a VLAN which is the same as a private network so internet security breaches are no longer a concern.
- Quality of service: We measure very precise end-to-end service levels (in terms of jitter, packet loss, latency etc.) in a way no other UK provider can currently match. In addition, our networks support 5 levels of Quality of Service (QoS) which enables the prioritisation of data. This maximises efficient network usage according to the business needs of the company.
- Ultra-low latency: We provide industrial strength resilience with a carrier-class switched infrastructure so we can offer very low latency (67 millisecond round trip from London to New York).
- Low network down time: We can boast 99.999% network uptime, which means as our customer, you suffer minimal disruptions to your operations.
Our Service Creation Platform (SCP) enables the provision of multiple services over a single connection (commonly called convergence).
Features and Benefits
- Customers and end-users have access to a whole range of additional services all available over a single Comtact connection.
- The services can be tailored to create integrated bundles that exactly fit customers' needs.
- The provision of multiple services from a single supplier means you benefit from economies of scale and cost advantages.
- Enables delivery of value-added services to your customers and end-users.
After-sales support
- EtherReach will manage and support every critical path within a circuit’s life cycle: from pricing to provisioning through to trouble shooting and support.
- We offer a dedicated account team covering pricing, provisioning, project management, engineering and NOC thereby creating a strong and familiar working relationship.
- We carry out quote management, providing you with regular feedback, so you are constantly informed of progress.
Solution consultancy
We work with you on an ongoing basis to ensure your solution meets your changing requirements.
